Shipping & Delivery
Find estimated shipping costs and delivery times for your region.
International Delivery Policy
MadEdge proudly ships worldwide. Due to varying logistics networks and local customs regulations, delivery costs and times are calculated dynamically based on the destination country, state/province, and chosen carrier.
Key Information:
- Remote Area Surcharge: Applied to deliveries in remote or island locations. Select or type a remote region name to see the surcharge.
- Customs & Duties: Buyer is responsible for all import duties and taxes levied by the destination country.
Delivery Cost Calculator
Use the search feature below to quickly find your country and preferred service.
Estimated Options for United States:
No specific shipping options are available for the selected criteria. Showing Rest of World options by default.
Returns, Exchanges, and Warranty
We stand by the quality of MadEdge products. Review our policy regarding returns, exchanges, and warranty claims for items received via delivery.
30-Day Returns
You may return most new, unopened items within 30 days of delivery for a full refund. Items must be returned in their original packaging. Return shipping costs are borne by the customer, except in cases of damage.
A Year Warranty
All MadEdge sharpening systems are covered by our one year manufacturing warranty against defects in materials and workmanship. This excludes normal wear and tear of consumable parts like grinding stones.
Lost Shipment
If your tracking information stalls for more than 15 business days, please contact our support team. We will file a claim with the carrier and ship a replacement unit if the package is confirmed lost.